Privacy Policy Version: 2.0. This policy covers Rugby Pulse on the web and in the Android app, which displays the Rugby Pulse website. It explains what information we handle when you use the features described below. If you have a question, including about a child’s information, email rugbypulsezach@gmail.com.
1. Who Rugby Pulse is for
Rugby Pulse is a grassroots rugby platform for players, parents and guardians, coaches, team and club administrators, school users, first aiders, journalists and creators, and platform administrators. Children and young people may use it. Their information needs additional care; see the children’s privacy section below.
2. Information we handle
Depending on the features you use, this may include:
- Account: name, email address, password or other authentication information handled by the sign-in service, account type and assigned roles, and verification information. Profiles use age groups; we do not ask everyone for a date of birth. An optional profile photo can be uploaded.
- Player and development: player profile, age group, position, team, club and school membership where applicable; strengths, areas for improvement, coach feedback, development goals, match and rugby statistics, training and match attendance, fixtures and availability.
- Parent and guardian: parent account details, requested or approved parent-child links, and relevant player information when access is authorised.
- Teams, clubs and schools: membership and organisation details, squads, fixtures, availability, attendance and team statistics. Club or school details chosen for listings may be public.
- Messages and content: messages and communications needed for chat and announcements; articles, news, creator or journalist profiles, reviews and other content that users choose to submit. Publicly published articles and reviews may be seen by others.
- Support and safety: support enquiries, reports about users or content, and records needed to investigate them.
- Subscriptions: plan, trial, subscription and billing status, and payment-provider identifiers if a paid payment service is activated.
Player welfare and first aid
If these features are used, Rugby Pulse may process sensitive information including suspected head injury records; incident date and time; the fixture or training session; descriptions and reported symptoms; removal from play; first-aid observations; parent or guardian notification; follow-up; return-to-play process status; and amendments and audit history. First-aider qualifications, expiry, verification, contact details, availability and coverage assignments may also be recorded. Access is restricted by role and authorisation.
Rugby Pulse is a record-management and communication tool, not a medical diagnosis service. It does not diagnose concussion or any other condition, or medically clear anyone to return to sport.
3. Device and technical information
When you connect to the service, its hosting and sign-in systems may process your IP address, browser or device and operating-system details, app version, session information and technical request logs. Error reports and crash details may be processed when something goes wrong. The Android app loads the website. Choosing to upload a profile photo or footage allows access to the file you select; this policy does not claim background access to your camera, microphone or location.
4. How we use information
- Create and manage accounts; provide player, parent, coach, team, club and school features.
- Manage fixtures, availability, attendance, statistics and player development.
- Deliver messages, announcements, news and content features.
- Keep first-aid and player-welfare records and communicate with authorised people.
- Manage trials, subscriptions and payments where available.
- Provide support, handle reports, prevent fraud and abuse, and maintain security.
- Improve reliability and performance and meet applicable legal obligations.
We do not use children’s information for advertising or sell personal information.
5. Children’s privacy
Children and young people may use Rugby Pulse. We aim to collect only information needed for the relevant rugby feature and use protective defaults where appropriate. Children’s private information must not be publicly exposed. Ordinary users should not be able to browse every club’s members or every team’s players. Youth player-welfare records are restricted to authorised people; parent-child links are subject to an approval process and access checks. A parent or guardian can request a link to a child’s account; access is not granted just because someone describes themselves as a parent.
Young players should use the service with a parent or guardian’s knowledge. The current account flow does not verify parental consent for every child, so we do not describe a universal consent process. Contact us if you believe a child’s information has been used inappropriately.
6. Who can see information
Access depends on the feature and the person’s role and relationship to the player, team or organisation. Relevant information may be available to the player; an authorised parent or guardian; relevant coaches; team or club administrators; authorised school staff or first aiders; and platform administrators where necessary. Private player information is not intended for public display. Published news, reviews, and selected club information are different: they may be visible to others. We do not sell personal information or share children’s personal information for advertising.
7. Service providers
Rugby Pulse uses Lovable Cloud for authentication, database and file storage, and application email services; its underlying database and authentication services use Supabase technology. Cloudflare serves the website and handles technical requests. Google sign-in is offered as an option, and Google Fonts loads typefaces in the website. Where you use an available AI feature, the Lovable AI gateway processes the request needed to return a response. These providers handle information needed to provide their respective services. AI Match Tracking is marked coming soon, not described here as an active medical or match-analysis service.
8. Payments
Rugby Pulse describes paid subscription options and offers some trials. Live card checkout is not currently enabled. If live checkout is enabled, the payment provider will handle card details directly and Rugby Pulse will keep only the account, subscription and payment status information needed to provide the service; we do not need to store full card numbers. This policy will be updated to name the provider before live payments are offered.
9. Retention and account deletion
We keep information for as long as reasonably necessary for the purposes above, legal obligations, security, disputes and legitimate operations. Sensitive player-welfare information requires particular protection. You can request account deletion in Account Settings. Deletion removes the account and attempts to remove associated personal records; some records may need separate review, and backup copies or information subject to legal or security retention may remain for a limited period. We do not promise instant removal from every system. Contact us if you need help with a deletion request or a specific record.
10. Security
Rugby Pulse uses authentication, role-based permissions, database security including Row Level Security where applicable, restricted access to sensitive records, audit records for relevant administrative and welfare actions, and server-side handling of credentials and secrets. No online service can guarantee absolute security. Tell us promptly if you think your account or information is at risk.
11. Your rights
Depending on the circumstances, UK data protection law may give you rights to access, correct or delete information, restrict or object to its use, receive portable data, and withdraw consent where consent is the basis for processing. Parents and guardians may also have rights concerning a child’s information where applicable. These rights are not absolute; we may need to verify your identity and assess your request. Email rugbypulsezach@gmail.com.
12. Cookies and local storage
Authentication uses session information, including browser storage, to keep you signed in. The app also stores limited preferences such as a selected team or whether a notice was seen, and stores a fictional demo session in browser session storage. Hosting and sign-in services may use essential cookies or similar mechanisms. Google Fonts may receive a technical request when fonts load. We have not added advertising trackers to the application.
13. Security incidents
If a personal-data security incident occurs, Rugby Pulse will investigate and respond in accordance with applicable legal requirements, including notifications when required.
14. International processing
Some service providers may process information outside the UK. The applicable locations and transfer arrangements depend on the provider and its configuration. We will assess and document the applicable safeguards before asserting a particular transfer mechanism. Contact us for information about a specific service or transfer.
15. Privacy contact
- Privacy questions, children’s information, requests or concerns: rugbypulsezach@gmail.com.
Last updated: 2 October 2026 · Privacy Policy Version: 2.0.